• Your personal information remains private & confidential.
• It is securely stored if you proceed with the therapy.
• If not, forms submitted will be deleted, disposed of & destroyed safely & immediately.
• The information provided by clients or potential clients is never shared with third parties or used for any other purpose except for client communication, correspondence, and care.
• The therapist has no obligation to share any client information with anyone, unless under court order.
• All information concerning the client is maintained securely and not subject to disclosure to anyone else but himself or herself.
• Initial contact with the therapist must be made by a person over the age of 18.
• Where therapy is sought for a person under the age of 18, only a Parent/Caretaker/Guardian may seek to consult on his/her behalf.
• All notes, personal insights, support conversations, coaching, or consulting provided to the client are only between client and therapist. All family members, relatives, or friends are excluded from any contact with the therapist.
• All testimonies, remarks, messages of gratitude from clients are published with written permission and only anonymously. All names and identities are kept private & confidential.
• Reviews/comments provided on social media or public forums are not subject to these privacy policies.

• The therapist may vary the fee based on the case or the situation.
• The cost of the session(s) may be less for children on a case-by-case basis.
• The therapist may or on an occasion need to reschedule an appointment to meet professional/personal obligations. In such cases, the earliest mutually possible agreed date & time will be offered.
• Packaged offers of 2 to 3 sessions are available and are recommended by the therapist based on cases specific to the issues each person is seeking therapy for.
• A session can take between 90 minutes to 3 hours.
• A confirmed appointment needs to be fully paid as per the invoice or agreed upon by the therapist.
• The initial consultation is available to persons above the age of 18, who are seeking therapy for themselves or minor children with the consent of their parents.
• Cancellation policy: (valid for fully paid confirmed bookings)
  – AUD 250 of the total fee for a session/s is a non-refundable deposit.
  – The balance of the fee is refundable for canceled session(s), up to 48 hours of the appointment.
  – Cancellations after 48 hours of appointment are non-refundable.
  – Extraordinary situations are considered with compassion and care.
  – An appointment rescheduling will be offered in extraordinary situations & hardships.

This service is not liable for loss, harm, inconvenience or expense incurred due to the following circumstances:

• This service is not equipped to provide crisis care. If you’re in danger of causing harm to yourself or being harmed by someone, please immediately contact a doctor, an ambulance, the nearest hospital, or the police. Or call your local emergency number.
  Emergency number to call in Australia – 000.
• No guarantee can be provided for the level of outcomes.
  The outcomes for each person are unique. So, although positive noticeable changes are the norm for most people, each person responds according to their unique personality. The therapist will recommend & guide them to the best of her abilities.
• The therapist reserves the right to refuse to work with anyone as per her judgment of fit and suitability with any person.
• The therapy is not suitable for persons with:
  – a history of psychosis or psychotic medications.
  – a history of Epileptic fits.
• The therapist reserves the right to cancel, stop or discontinue to provide therapy or/and demand the client leave the premises if the clients’ behavior is deemed to be inappropriate in any way, which makes the therapist feel unsafe, disrespected, threatened, or uncomfortable.
• Late attendance by 30 minutes or more may require the appointment to be canceled, subject to the therapist’s schedule.
• This website seeks to provide information only.